Help Center

Below you’ll find answers to our most common questions. If you need additional support, contact us anytime at support@crittersail.com.
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Do Not Sell or Share My Personal Information

At CritterSail, your trust matters. We respect your privacy and are committed to transparency about how your personal information is used.

As described in our Privacy Policy, CritterSail collects personal information from your interactions with us and our website. This includes information collected through:

  • Cookies and similar tracking technologies
  • Your browsing behavior on our site
  • Purchases or interactions with our products and content

We may share limited personal information with trusted third parties, such as analytics and advertising partners, to:

  • Improve site performance and user experience
  • Measure marketing effectiveness
  • Show you relevant ads on other websites

Under certain U.S. state privacy laws — including the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other states — this type of data sharing may be considered a “sale,” “sharing,” or “targeted advertising.”

Depending on your state of residence, you may have the legal right to opt out of:

  • The sale of personal information
  • The sharing of personal information for targeted advertising
  • Certain forms of cross-context behavioral advertising

CritterSail honors these rights.

Option 1: Global Privacy Control (GPC)

If you visit our website with the Global Privacy Control (GPC) signal enabled in your browser, we will automatically treat this as a valid request to opt out of:

  • The sale of personal information
  • The sharing of personal information for targeted advertising

This opt-out applies to the specific browser and device you used to access our website, where required by applicable law.

Option 2: Direct Request

You may also submit an opt-out request by contacting us directly:

📧 Email: support@crittersail.com

Please include:

  • Your full name
  • Email address used with CritterSail
  • A clear request to opt out of the sale or sharing of personal information

We will process verified requests within the timeframes required by law.

  • Opt-out rights apply only to residents of certain U.S. states with applicable privacy laws.
  • Opting out may reduce the relevance of ads you see, but it will not affect your ability to shop on CritterSail.
  • We do not knowingly sell personal information of minors under 16.

For questions, data requests, or privacy concerns, contact:

Privacy Compliance Officer
📧 support@crittersail.com
📬 Mailing address available upon request

Our Commitment

CritterSail exists to protect oceans, artists, and people — not exploit data. Your information is used to serve you better, never to compromise your trust. For more details on how we collect, use, and protect your data, please review our Privacy Policy. If you have any questions about your privacy rights, contact us anytime at: 📧 support@crittersail.com
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