Terms of Service

OVERVIEW

This website is operated by CritterSail. Throughout the site, the terms “we”, “us”, and “our” refer to CritterSail. CritterSail offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not use the website or our Services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change these Terms by posting updates. Your continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

SECTION 1 — ONLINE STORE TERMS

You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes, and you must not violate laws in your jurisdiction (including copyright laws).

Any breach results in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over networks. Credit card data is always encrypted.

You agree not to reproduce, duplicate, sell, or exploit any part of the Service without written permission.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if information on this site is inaccurate or incomplete. The material is provided for general information only.

We reserve the right to modify site contents at any time.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICES

Product prices may change without notice.
We may modify or discontinue the Service at any time.

We are not liable for modifications, price changes, or discontinuances.

SECTION 5 — PRODUCTS OR SERVICES

Products may be available exclusively online and may have limited quantities.

We try to display product images and colors accurately but cannot guarantee display accuracy on all screens.

We may limit sales to any person or region and may discontinue items at any time.

We do not guarantee that item quality will meet your expectations.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion, including those placed using the same billing/shipping address or credit card.

You agree to provide accurate, complete purchase information and keep your account updated.

For more details, review our Return Policy.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of optional tools is at your own risk.

SECTION 8 — THIRD-PARTY LINKS

We are not responsible for third-party websites linked on our store. Review their policies before engaging in transactions.

SECTION 9 — USER COMMENTS & FEEDBACK

By submitting comments, ideas, or materials, you grant us unrestricted rights to edit, publish, or use them.

You agree that your submissions will not violate third-party rights or include unlawful or harmful content.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 — ERRORS & INACCURACIES

Occasionally, information may contain errors, inaccuracies, or omissions. We reserve the right to correct them without notice.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site for unlawful purposes including, but not limited to:

  • violating laws

  • infringing on intellectual property

  • harassment, discrimination

  • submitting false information

  • uploading viruses

  • scraping, spamming, crawling

  • interfering with security features

We may terminate your use if you violate any prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free service.

The Service is provided “as is” without warranties of any kind.

CritterSail is not liable for any damages including lost profits, revenue, data, or other losses resulting from use of the Service or products.

SECTION 14 — INDEMNIFICATION

You agree to indemnify CritterSail and its affiliates, officers, directors, employees, and agents from claims arising out of your breach of these Terms or violations of laws or third-party rights.

SECTION 15 — SEVERABILITY

If any provision is deemed unenforceable, it shall not affect other enforceable provisions.

SECTION 16 — TERMINATION

These Terms remain effective until terminated by you or us.
We may terminate access if you violate any Term.

SECTION 17 — ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and CritterSail. Any ambiguities shall not be interpreted against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms shall be governed by and construed according to the laws of:

[INSERT ADDRESS / STATE WHEN READY]

(Placeholder inserted so you can update later in Horizon theme.)

SECTION 19 — CHANGES TO TERMS

You may review the latest Terms at any time. Your continued use after updates constitutes acceptance.

SECTION 20 — CONTACT INFORMATION

For any questions about the Terms:

Email: [INSERT SUPPORT EMAIL]
Phone (optional): Can be added later
Mailing Address: [INSERT ADDRESS]

PRIVACY POLICY

(Fully rewritten & cleaned — all Ikonick references removed.)

SECTION 1 — INFORMATION WE COLLECT

When you purchase from our store, we collect personal information such as:

  • name

  • email

  • billing/shipping address

  • payment details

We also collect IP address and browser/device information.

With your permission, we may send marketing emails.

SECTION 2 — CONSENT

Providing information to complete a transaction implies consent.

For marketing consent, we will request explicit approval.

You may withdraw consent at any time by emailing:

[INSERT SUPPORT EMAIL]

SECTION 3 — DISCLOSURE

We may disclose your information if required by law or if you violate our Terms.

SECTION 4 — SHOPIFY HOSTING

Our store is hosted on Shopify, which securely stores your data.

If you use a direct payment gateway, Shopify encrypts your credit card information per PCI-DSS standards.

SECTION 5 — THIRD-PARTY SERVICES

Third-party providers will only collect and use information necessary to perform their services.

We recommend reviewing their privacy policies before engaging with them.

Once you leave our store, you are no longer bound by our Privacy Policy.

SECTION 6 — SECURITY

We follow industry best practices to protect your data.
Transactions are encrypted via SSL and AES-256.

SECTION 7 — COOKIES

We use cookies such as:

  • _session_id

  • _shopify_visit

  • _shopify_uniq

  • cart

  • _secure_session_id

  • storefront_digest

You may opt out of cookies.

SECTION 8 — AGE OF CONSENT

By using this site, you confirm you are the age of majority in your region.

SECTION 9 — POLICY CHANGES

We may update this Privacy Policy at any time.
Updates take effect immediately upon posting.

QUESTIONS & CONTACT

To access, update, or delete personal information, contact:

Privacy Compliance Officer
Email: [INSERT SUPPORT EMAIL]
Mail: [INSERT ADDRESS]

MESSAGING TERMS & CONDITIONS (SMS/MMS)

(Completely rewritten without Ikonick name)

You agree to receive recurring automated marketing & informational SMS/MMS messages from CritterSail at the mobile number you provide. Message frequency varies. Msg & data rates may apply.

Consent is not required for purchase.

Not all carriers/devices support all messages. We are not responsible for undelivered or delayed messages.

Cancellation

Reply STOP to unsubscribe.
You will receive one confirmation message.

Mobile Number Changes

If you change your number, notify us at:
[INSERT SUPPORT EMAIL]

Support

If you experience issues, contact us:
[INSERT SUPPORT EMAIL]

Dispute Resolution

All disputes related to messaging terms will be resolved through binding arbitration under the Federal Arbitration Act and AAA Consumer Rules.